Together Health Network and Ascension Michigan Launch 24/7 Patient Virtual Care

Southfield, MI – October 18, 2017, Together Health Network (togetherhealthnetwork.org) in conjunction with Ascension Michigan has launched a virtual care direct-to-consumer service that provides patients with 24/7/365 access to board-certified doctors and pediatricians via secure online video or smartphone. The program, piloted by Borgess Hospital in Kalamazoo, is an on-demand health service that will now be provided through all Ascension Michigan hospital websites.

Serviced through Together Health Network’s partnership with MDLIVE, a telehealth provider focused on digital delivery of high quality, convenient, cost-efficient medical care, the new service is designed to provide patients an alternative to ER or urgent care visits for non-emergency issues, including sore throats, asthma, skin rash, fever, and more. Patients can access the new service via a landing page on all Ascension hospital sites at :https://members.mdlive.com/ascensionmi/new_registration.

Virtual medical consultations are conducted through a HIPAA and PHI-compliant platform that allows patients to talk to a doctor from home, work or on the go and, if necessary, patients can obtain e-prescriptions.
According to Scott Eathorne, president and CEO of Together Health Network, “We are pleased to announce this direct-to-consumer service known as On-Demand Care. We share a common goal with Ascension to identify innovative ways to increase patient access to care, improve patient experience, and encourage and reinforce use of the Patient Centered Medical Home model for the patients we serve.”

Eathorne indicated that, “Consumers can see a virtual doctor for non-emergent illnesses by simply logging onto any of the Ascension hospital websites in Michigan to arrange for On-Demand Care, anywhere. As we launch this care platform, Together Health Network physicians will be available to consult with patients along with physicians from MDLIVE. Over time, Together Health Network will partner with more local physicians, including Ascension physicians, to handle these virtual visits.” To find out more about virtually enabled care, visit: https://www.togetherhealthnetwork.org/virtualcaremi/

About Ascension Michigan
In Michigan, Ascension operates 15 hospitals and hundreds of related healthcare facilities that together employ more than 27,000 associates. Across the state, Ascension provided more than $250 million in community benefit and care of persons living in poverty in fiscal year 2016. Serving Michigan for over 170 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest non-profit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 22 states and the District of Columbia. Visit www.ascension.org/michigan.

About Together Health Network
Together Health Network’s objective is to improve both health and care for Michigan residents by facilitating relationships within its network of physician organizations, health systems, insurers, patients, and health providers. At the core of Together Health Network’s culture are clinicians connected by a common purpose and meaning; they lead with a team-based care approach, which is based on a shared commitment and vision of positive outcomes. It is estimated that 75% of Michigan residents are within 20 minutes of one of the network’s 29 hospitals and thousands of ambulatory centers and physician offices. For more information, visit http://www.togetherhealthnetwork.org/. To find out more about virtually enabled care, visit: https://www.togetherhealthnetwork.org/virtualcaremi/